Privacy Policy

At DeepRunner AI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, and applications.

Personal Information

We may collect the following types of personal information:

• Name, email address, and contact information
• Company name and job title
• Account credentials and authentication information
• Payment and billing information
• Communications with our support team

Usage Information

We automatically collect certain information about your use of our services:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our platform
• Features used and interactions with our services
• Log files and error reports

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.

We use the collected information for the following purposes:

• Providing and maintaining our services
• Processing transactions and managing accounts
• Communicating with you about our services
• Providing customer support and technical assistance
• Improving and developing new features
• Ensuring security and preventing fraud
• Complying with legal obligations
• Sending marketing communications (with your consent)

We may share your information in the following circumstances:

Service Providers

We may share information with third-party service providers who assist us in operating our business, such as cloud hosting, payment processing, and analytics providers.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect our rights and safety.

Consent

We may share information with your explicit consent or at your direction.

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing
• Objection: Object to certain types of processing
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers, including standard contractual clauses and adequacy decisions.

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Our services may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you use.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.